Knowledge base feature

Friday, Apr 17, 2009| Tags:

Hi everyone, we’ve noticed that there are just few people who are using our knowledge base/help feature. Many don’t even know that we have implemented this feature. A short reminder: every application on network e.g. or can have its own small user generated FAQ. If you have a question or a problem with an application you can post your question together with a description and up to three screenshots. Other can help you with the problem via comments or share tips. And if you found the solutions you can add the answer to your question and mark the problem as solved. The owner of the application has full edit and delete right to the FAQ entries for his application.

Over the time, we hope to build a small user FAQ for every application.
We thought that a lot of people don’t associate a knowledge base with our “help” feature. So we decided to rename the tab via a poll decision. Our brainstroming results were FAQ, Knowledge Base, Help, Questions and Answers, Tips and Tricks or Support.

What do you think? Post your opinions as a comment about above names.


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